FAQ - Frequently Asked Questions
Here you will find all the answers to the questions we are asked the most. If you have any other questions, you can contact us at firstname.lastname@example.org or via our contact form .
Frequently Asked Questions
Where is the Kulile company located?
Kulile is a Portuguese company, based in Portugal, but founded and managed by a Frenchwoman: Marion Descottes. Close ties unite us to both France and Portugal, which is why we manufacture some of our products in Portugal and others in France.
Où sont fabriqués les produits Kulile ?
Tous les produits de la marque Kulile sont fabriqués au Portugal, dans la région de Porto, région réputée pour son savoir-faire dans l'industrie du meuble.
Can I customize the color of a Kulile piece of furniture?
Yes ! Our furniture is customizable according to the colors available in our shop. If you like a piece of furniture, but you would like it in another color seen on our site, contact us ! We will manufacture your furniture especially for you.
How to take care of Kulile furniture?
Kulile's furniture, veneered in oak, is unique since it is real wood and not imitation. This type of wood requires regular maintenance. To do this, use a little soapy water on a sponge and then wipe with a soft cloth.
For furniture or parts of furniture in solid oak, note that this type of wood is sensitive to humidity.
To care for all wooden Kulile furniture, dust it regularly.
Can I cancel my order after shipment?
Once the shipment has been made, the customer can no longer cancel his order. He will have 14 days (Sundays and holidays included) from the date of receipt of the products to withdraw and initiate the process of returning the product.